FAQ
How long does shipping take?
Orders are processed within 1-2 working days. Delivery takes 4-7 working days for both US and international orders.
What's your return policy?
Items can be returned within 60 days of delivery. All returned items must be new, unused, and in original packaging for a full refund.
What's your return policy?
We offer a 60-day money-back guarantee. If you're not satisfied, return your item for a full refund, no questions asked.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express) and Apple Pay.
How often should I use the ThermoSlim sculpting device?
Use 2-3 times per week for 15-20 minutes per session for optimal results. Most customers see improvements within 4-6 weeks.
Do I need the Sculpt+ Gel to use the device?
While not required, the gel enhances conductivity and results. We highly recommend using it for best outcomes.